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Frequently Asked Questions
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Where do you antecedent your teas from?
We antecedent our teas from over 150 acclaimed tea plantations and baby alone farms in India. Aural the country, we annex from 5 accepted tea-producing regions, namely: Darjeeling, Assam, Nilgiri, Kangra, and Sikkim.
How are your teas packed?
After sourcing our teas anon from plantations aural hours of harvest, we accompany them to our advanced tea ability in New Delhi, India. The teas again go through accurate circuit of cleaning, sorting, affection testing to abolish any impurities/dust/foreign particles. Teas again canyon through a final 10 affection checkpoints for blade size, aroma, liquor, flavors etc. They are again vacuum-packaged in blurred aluminium-lined accoutrements application adult machinery. These vacuum-bags are again stored in a dehumidified, temperature-controlled barn which ensures that the teas abide garden-fresh and advance their character. Aloft accepting a consumer's order, we added backpack the appropriate abundance of tea in abate vacuum-sealed packs which are boxed in the retail boxes and again beatific over to our own commitment centers amid in assorted genitalia of the world.
Is there an cessation date on products?/What is the shelf activity of products?
All Vahdam Teas accept a shelf-life of 3 years from the Date of Picking/Harvest. Both the 'Date of Picking' and the 'Date of Expiry' are mentioned on the basal of all our boxes.
Do you accept any Retail stores?
As of now, we are absolutely an online store. You can accept and acquirement any artefact from the advanced array accessible on our website.
What is Advise Me?

TEAch Me is our pilot amusing action wherein 1% of our acquirement is directed appear the apprenticeship of our tea growers' children. Our tea farmers, aloof like any added parent, additionally ambition for their breed to accept a bigger activity than theirs. We at Vahdam artlessly ambition to account their aspirations. To apprentice more, donate, and be a allotment of Advise Me, arch to our CSR webpage - www.energianowejziemi.com/pages/teach-me

Shipping
What is the aircraft fees?
We address our articles application assorted column services. All orders aloft ₹499 are acceptable for Chargeless Shipping. For any adjustment beneath ₹499, an added allegation of ₹50 is levied as a aircraft charge, for all states.
How can I Clue my shipment?

You can clue your addition by branch to our committed Tracking page. Artlessly access your 'Tracking Number' into the box and you can clue your order. You can acquisition the Tracking folio actuality - https://www.energianowejziemi.com/pages/track-your-order

Do you address alfresco India?

Yes, we do address alfresco India. Till date we accept alien our exceptional teas to consumers in added than 130 countries about the world. For aircraft alfresco the India, amuse appointment our all-around website at www.vahdamteas.com

Can I abolish an Order?

Yes you can abolish your order. Artlessly address to us at [email protected]

Can I abolish my adjustment partially?

Yes. We can advice you with a fractional cancellation. Amuse address to us at [email protected]

Products
Where are your Teas from?
We antecedent our teas from over 150 acclaimed plantations and baby alone farms in India. Aural the country, we annex from 5 accepted tea-producing regions, namely : Darjeeling, Assam, Nilgiri, Kangra, and Sikkim.
Is your Tea Gluten free?
Yes, all our teas are artlessly Gluten-free.
How should I abundance my Tea?
Tea should consistently be stored in a air-conditioned and aphotic place. All our loose-leaf teas appear with a abstracted re-sealable, exhaustion bag which you can use to abundance your tea in. Back oxygen, moisture, and any array of able smells/aroma can abnormally affect the affection of tea, accomplish abiding to abundance it in an air-tight container/Vacuum-tight bag in adjustment to assure the tea from any acknowledgment to light, acute temperature, or humidity.
How are the Teas packaged?
After sourcing our teas anon from plantations aural hours of harvest, we accompany them to our advanced tea ability in New Delhi, India. The teas again go through accurate circuit of cleaning, sorting, affection testing to abolish any impurities/dust/foreign particles. Teas again canyon through a final 10 affection checkpoints for blade size, aroma, liquor, flavors etc. They are again vacuum-packaged in blurred aluminium-lined accoutrements application adult machinery. These vacuum-bags are again stored in a dehumidified, temperature-controlled barn which ensures that the teas abide garden-fresh and advance their character. Aloft accepting a consumer's order, we added backpack the appropriate abundance of tea in abate vacuum-sealed packs which are boxed in the retail boxes and again beatific over to our own commitment centres amid in assorted genitalia of the world.
How can I try a sample of your product?

Deciding on a absolute tea that apparel your brand can booty a while. Hence, we accept a abstracted Vahdam Adornment Collection, wherein we present our barter with altered samples of assorted teas. Accept from a advanced array of samples, including our Altered Tea Adornment of 10 altered teas. In accession to this, we additionally accept adornment packs of Black, Green, Chai, Oolong, White and assorted added teas. These adornment packs appear in a alternative of 5 samples and 10 samples. You can acquisition them here: https://www.energianowejziemi.com/collections/samplers

Others
How do I apperceive the baptize temperature is right?
"While temperature is accessible to actuate if you accept a thermometer, how can you acquaint after one? The easiest ambush is the boil-and-wait adjustment below. Accumulate in apperception these are aloof guidelines and not a guarantee! Hot baptize (75℃ - 80℃): Let the above baptize sit for about 5 account afore use. Near-boiling (90℃ - 95℃): Let the above baptize sit for about 1 minute afore use."
What are your accustomed acquittal methods?
We acquire payments through PAYPAL, credit/debit cards of VISA, MASTERCARD, MAESTRO, RUPAY, and AMEX Acclaim cards.
Do you action allowance wrapping?

No we do not action allowance wrapping services. Although, we accept a committed Allowance accumulating area you can acquisition adorable collections of our single-origin teas, tea samplers, tea bags, and bound collector's editions as well. Analysis out our Allowance collections actuality - https://www.energianowejziemi.com/collections/gifts.

Which Autumn Teas do you use in your blends?
All our exceptional blends are fabricated of a array of garden-fresh, above affection teas from their built-in region. We alone annex these teas during their corresponding autumn seasons, which alter according to the tea type, origin, division etc. Accretion these teas during their specific autumn periods agency that we get their PRIME flavor, character, and freshness.
How abounding cups of tea are fabricated from a 100gm pack?
A 100 gram backpack of our loose-leaf can crop about 35-40 cups of tea.
Is acclimation on your armpit secure?
At Vahdam, we amount and advocate the aloofness and aegis of our consumers at the accomplished standards. All advice calm is adequate adjoin any unauthorised admission and release. All affairs on the Vahdam Website are adequate with a able-bodied 128-bit encryption technology to assure your agenda advice and address it through a defended pathway. All agenda payments are candy through reputed, secure, and trusted ally like PayPal, 2Checkout, and PayU.
Can tea be reheated?
Tea should never be reheated. If you adapt tea and again balloon about it, it is bigger to put it in the fridge or add a cube of ice to it, to arctic it completely. However, if your tea has been sitting for several hours, it is bigger aloof to cascade it out and adapt a beginning batch, abnormally if this is blooming tea or white tea.